Welcome to the second installment in our 5-part exploration of the advantages of Managed Services. This series aims to shed light on the decision-making process between opting for a Managed Service Provider (MSP) or hiring in-house IT personnel.
Following our exploration of the initial benefit, 24/7 Technology Support, we now delve into Benefit 2: Range of Expertise.
Building a compact, in-house IT team poses a significant challenge when attempting to cover all bases of your business technology within the confines of a hiring budget. Specializations such as Systems Administration, Network Infrastructure, Cyber Security, Virtualization, Office 365, and more, each require distinct expertise. There's no assurance that a small IT team will encompass all the necessary facets of your business requirements.
Consequently, managerial time must be allocated to ensure adherence to best practices and regulatory compliance. Time and resources could be better allocated to focusing on core business matters that contribute to revenue growth. Maintaining an in-house team with knowledge gaps may lead to costly interruptions and downtime when confronted with issues beyond their expertise.
Professional MSPs like PCS boast a diverse team of technology experts, eradicating knowledge gaps and guaranteeing swift resolutions to every issue. This allows business leaders to minimize supervision time and redirect their focus toward completing tasks and achieving established goals.
From a budgetary standpoint, organizations benefit from a broader spectrum of expertise by relying on the Managed Services team at PCS, as opposed to the costs associated with maintaining internal employees. The technology experts at PCS undergo continuous training, cross-training, and certification to ensure customers receive top-notch service and a seamless experience.
Having a team with an extensive range of experience at your disposal stands as one of the most significant advantages of partnering with PCS. Join us next month as we delve into the third topic in our 5 Benefits of Managed Services series: Flexibility and Adaptability.
Curious about Managed Services? Reach out to us today by calling 941-270-4446 to initiate a conversation and acquire the information you need to make the optimal decision for your organization.